Patterns for DefectTracking
Acknowledgements
BradAppleton contributed a number of suggestions and refinements.
LindaRising guided the author's first attempt at a pattern language.
RalphJohnson provided key advice.
Working with TheMozillaProject and ApacheAnt using the BugZilla system is a great way to see a defect-tracking process in action.
-- StevenNewton
Related
Work in issue tracking patterns is also under way at http://rndmgmttrenches.blogspot.com/2006/08/patterns-for-issue-tracking.html. Will try updating this wiki with them as I proceed (if that seems a good idea).