Video Documentation

Show off the software in action. Programmers hate verbose documentation, because it's like English courses, essay writing. You can never really make a quick point about software unless you show someone that it works. Regular documentation also has some problems like: if it's too short people will feel helpless, and if it's too long it will take a while for the user to get the point. In the case of a video, the users see wild things in action immediately. Video documentation can be combined with regular documentation (such as a UserManual) to offer the advantages of both systems.

Benefits:

Problems: It's not clear so far on this page whether VideoDocumentation is envisioned as a screen capture of the software in action (such as created by HyperCam? http://www.hyperionics.com/) or a whiz-bang film with a script, background music, and a good looking "user" walking the viewer through some steps, or a ScreenCast.


See also UsersCantRead, UserDocsInXp


CategoryDocumentation


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