The Magicof DialogueTheMagicofDialogue - Transforming Conflict into Cooperation by DanielYankelovich?
ISBN 0-684-85457-0 " ...as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them to realize their full potential as individuals and as a team."
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