Some issues, such as meetings, defects, and emergencies, require a programmer to be present. However, continual interruptions make it difficult for programmers to work. Therefore, create a role, filled on a rotating basis by the programming team, that's dedicated to these issues.
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(Note: The name "support swami" was a fun title that the DenaliProject team came up with. We even had a cheesy JohnnyCarson? swami hat made from a bicycle helmet. No offense is intended to people who deal with real swamis on a regular basis. If we had thought of ProblemPontiff? or SalvageSaint?, we might have used one of those with a different funny hat instead. We're just that annoying. Have a nice day! --JimLittle.)