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Course Subjects
- What is Personal Charm.
- Frustration Management.
- Alternatives to personal insults.
- To show a mistake is not a personal attack.
- Continue breathing under difficult situations.
- A smile is not expensive and it is valued highly.
- To err is human, to forgive is divine.
- During millions of years our genes were perfected to act as troglodites. To act in a civilized manner requires some effort.
- One thing is to be polite, another to say yes all the time.
- If you feel threatened by a troglodite, the worst you can do to reply as a troglodite. Defer the reply, say you're busy and leave or say calmly that you simply don't accept to talk under those terms.
- Avoid including family in the conversation.
- The ones who are humiliated do not get their honor back by humiliating back.
See also HowToWinFriendsAndInfluencePeople
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