CategoryBook: Management Challenges for the 21st Century by PeterDrucker, ISBN 0887309984 . One of the BooksOnLeadership.
Talks about KnowledgeWorkers.
Places discussed: CovenantalRelationships
A call to understand the vast social and economic transformation the world is undergoing, calling for employers to treat knowledge workers almost "like volunteers" or risk losing them.
Mentions something about HallowedProcedures.