A software engineer currently working for an online travel agency (will I get in trouble if I say which one?) who has spent many years developing speech-controlled phone services with VoiceXML and it's predecessor VoxML (and it's predecessor Lucent's PML). If you want to learn more about VoiceVML see http://www.voicexml.org, if you want to learn more about me, try mailto:fredrik_breivald@hotmail.com.