CarlParziale learned ExtremeProgramming from JamesCollins, BillBarnett, and LarryDeane and is formerly the manager of a Retail Shared Services Team at Wachovia Bank. He succeeded BillBarnett in the Manager Role and owes extreme gratitude to Larry, James and Bill for all of the mentoring and coaching along the way. Currently, he's trying to take the principles of XP to greater heights at First Union and to grow the concept of Shared Business Services, and Shared Infrastructure Services. Reach me at mailto:carlparziale@gmail.com