Some lessons from JerryWeinberg's BecomingaTechnicalLeader?
- No matter how strange it may look, most people are actually trying to be helpful.
- Attempts to help are often misinterpreted as attempts to interfere.
- Wanting to help people may be a noble motive, but that doesn't make it any easier.
See also
AssumeGoodFaith,
HanlonsRazor,
AssumeIgnoranceNotMalice