Hey there ;-)
My PHD research is on the agile customer with a strong focus on the ExtremeProgramming Customer Role. I also work full-time as a business analyst, on some not so agile projects. My home page which includes a little more detail about me (and even some links to publications on this topic), it is located at https://www.mcs.vuw.ac.nz/~angela/
Welcome, Angela. You may find the pages in CategoryCustomer interesting.